Our policy

Policy for delivery of multiple shipments

  • Delivery fee applies for first carton only containing up to 40 units(£7.50+vat), all cartons thereafter are not subject to additional charge

The address for Cardholder correspondence

  • iVape Wholesale, Unit 29, Longton Exchange, Longton, Stoke on Trent, ST3 2HT

Disclosure to Cardholders of Return, Refund, and Cancellation Policies

  • If you have ordered an incorrect item & this is unopened & unused this can be returned. The goods must be returned to iVape.deliver at your expense within 14 days of the purchase date. You must also include the original order number. We will refund you the full cost of the goods excluding delivery costs and charge a 10% restocking fee once we have received and inspected the goods. Goods must be returned unused and sealed in the original packaging